Frequently Asked Questions
What kind of devices can this Solar Home Lighting System power?
The system supports up to 4 LED Tube Lights, a DC Fan, and mobile phone charging via USB ports.
Do you offer customization for branding?
Yes, we support branding, color customization, and packaging design. For logo and packaging customization, the minimum order quantity is typically 1000 units.
What is the lead time for samples?
Sample orders are typically processed and shipped within 3–5 working days. Shipping costs are handled by the buyer.
What technical documentation is provided?
We provide comprehensive user manuals, technical data sheets, and safety certifications such as UN38.3 and MSDS to support international shipping and sales.
What is the warranty period and support?
We offer a 12-month warranty. During this period, we provide spare parts or full unit replacements for any verified quality issues.
Do you provide a complete ready-to-use solution?
Yes. We offer a full power supply package including the portable control box, solar panels, LED lights, and all necessary cables for one-stop sourcing.
Silvan Lighting
