Q1. Are you a manufacturer or a trading company?
We have our own specialized factory. We welcome clients to visit our production facility or conduct a video conference for a detailed introduction.
Q2. How can I obtain a sample?
Please contact us with your product requirements and market plan. We provide support for sample requests to help evaluate our quality.
Q3. What is the Minimum Order Quantity (MOQ)?
We accept small orders starting from just 1 piece. We are committed to supporting the growth of our partners regardless of order size.
Q4. Can the products be customized?
Yes. We offer customization for colors, logos, packaging, and carton markings. Specialized mold designs are also available for specific requirements.
Q5. What are the typical lead times?
Samples typically take 2-3 days, while mass production requires approximately 3 weeks depending on the order volume.
Q6. What is the warranty period for your products?
We provide a 3 to 5-year warranty on our products, ensuring long-term reliability and customer satisfaction.
Silvan Lighting
